Documentation and Training

Videos and documentation to help you use Dump Truck Dispatcher more effectively

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Driver App Troubleshooting FAQs

By Joe Walling
Various tips for troubleshooting the Dump Truck Dispatcher Driver App.
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Projects

By Joe Walling
What is a project and when would you want to use a project instead of starting directly with a quote?
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Quotes

By Joe Walling
Creating, managing, and printing quotes.
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Using the Schedule

By Joe Walling
In addition to a 22 minute video explaining how to create an manage your schedule, there is a textual explanation of how to work much of the scheduling functionality.
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Driver Assignments

By Joe Walling
This allows you to assign drivers to trucks for the day, and to add a start time.
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Sending Orders to Drivers

By Joe Walling
Allows you to send an SMS text to all of your drivers letting them know their first job of the day. It can also be used to automatically create all dispatches for the day based on the jobs that are scheduled.
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Dispatching

By Joe Walling
How to choose the most appropriate dispatch method and send dispatches to the driver. This discusses the various dispatching options and choosing the the best option for your needs.
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Load History

By Joe Walling
Provides a way to view time that the driver acknowledged, loaded, and delivered a dispatch.
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Read Me First

By Joe Walling
Prior to being able to use Dump Truck Dispatcher in day-to-day operations, there are some things that need to be set up. Although it may be tempting to jump right in and add and schedule an order, there is some setup that needs to be done. While some of the information we are going to set up can be entered on the fly as you add orders, it will be a lot easier if you do this in advance.
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Enter Users

By Joe Walling
How to add your users and set their permissions.
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