If you're having trouble logging in to the Dump Truck Dispatcher Driver App, please follow these steps:

1. Verify Credentials: Ensure that you have entered the correct tenancy name, username, and password. If you don't know the tenancy name, ask your dispatcher. The most frequent reason for being unable to login is that the tenant name is left blank.
2. Account Setup: If you still can't log in, ask your dispatcher to check your account setup to ensure it is active, properly configured, and not locked out. If you are locked out, the system will remove the lockout after 5 minutes.
3. Dispatcher: If you are the dispatcher and the user is getting an error with a big red "X," you should retrieve the logs from the mobile device and send them to Dump Truck Dispatcher support via the support format.
4. Retrieve Logs: To download the log file, navigate to https://pwa2.dumptruckdispatcher.com/logs on the mobile device browser, click on the "Save Logs" button, and then send the log file to the support team via the live help option on the website.
5. Support: The support team will analyze the logs to determine the cause of the login issues.

By following these steps, you should be able to resolve the login issue or get the necessary assistance from the support team.

If you're having trouble logging in to the Dump Truck Dispatcher Driver App, please follow these steps:

1. Verify Credentials: Ensure that you have entered the correct tenancy name, username, and password. If you don't know the tenancy name, ask your dispatcher. The most frequent reason for being unable to login is that the tenant name is left blank.
2. Account Setup: If you still can't log in, ask your dispatcher to check your account setup to ensure it is active, properly configured, and not locked out. If you are locked out, the system will remove the lockout after 5 minutes.
3. Dispatcher: If you are the dispatcher and the user is getting an error with a big red "X," you should retrieve the logs from the mobile device and send them to Dump Truck Dispatcher support via the support format.
4. Retrieve Logs: To download the log file, navigate to https://pwa2.dumptruckdispatcher.com/logs on the mobile device browser, click on the "Save Logs" button, and then send the log file to the support team via the live help option on the website.
5. Support: The support team will analyze the logs to determine the cause of the login issues.

By following these steps, you should be able to resolve the login issue or get the necessary assistance from the support team.