Find more information about the Schedule here.
There are two different sets of colors used on the “Schedule”. The colors in the truck block, which is the section above the actual schedule data, indicate the availability and status of the truck.
Here is what the colors mean in the truck block:
The truck assignments in the “Truck” column of the schedule data correspond to the dispatch status of the truck as it relates to the job the truck is assigned to.
You can find more information about truck colors and their meanings in the Dump Truck Dispatcher documentation on scheduling and dispatching: [Truck Colors Documentation](https://www.dumptruckdispatcher.com/documentation/scheduling-and-dispatching/)
The ability to "Assign Trucks" may depend on certain conditions. Here are some possible conditions that could affect your ability to assign trucks:
A job can be removed from the current day’s schedule a number of ways. The job can be deleted if it has no other data such as truck assignments, tickets, or loads. You would delete a job from the schedule by clicking the menu button of the job you want to delete. Then, select the “Orders/Delete” menu option. If the order has associated data, you can either delete that data and then delete the order, or you can “Orders/Cancel” on the menu button for the associated job. Note that you can’t always delete the associated data depending on what it is.
If the customer called in and wants you to move the job to a different date, you should not delete it. Instead, you would select the “Orders/Change Date” menu option from the menu button on the associated job.
The easiest way to set a stagger time is on the “Edit job” screen accessed from the schedule. On the “Edit Job” dialog, you should see a “Time on Job” control where you can enter the first time on job. If you have specified more than one truck in the “Requested Trucks” control, you should see a “Clock” icon on the “Time on Job” control. Clicking that icon will display a dialog that lets you specify the stagger time.
This message only happens when the “Validate Utilization” setting is checked under the “Dispatching & Messaging” settings. It is because you are trying to assign more trucks to the job than are requested. For example, if you entered “2” for the “Requested Trucks” and try to assign 3 trucks, you’ll see this message.
Our recommendation is to uncheck the “Validate Utilization” setting and you won’t get this message. You’ll still be able to tell when you overscheduled because the truck in the truck block will be red in color.
No, you can’t change the column widths. They are calculated automatically to try to show the most data at various screen resolutions.
Truck utilization is calculated based on the portion of a day the truck is scheduled. A utilization of 1 means that the truck is 100% utilized for the day.
If a truck exceeds a utilization of 1 for the day it will display in red in the truck block.
You can change the utilization for a single truck on a job with multiple trucks by right-clicking the scheduled truck and selecting the "Change utilization" menu option.
You can set all the trucks on a job to the same utilization by selecting the "Change utilization" menu item for the desired job.
If you don't want to set utilization you don't have to but trucks scheduled for more than 1 job will be displayed in red. The behavior of the schedule can be driven by the "Validate Utilization" setting which prevents overscheduling of trucks. Our recommendation is to uncheck the “Validate Utilization” setting under the “Dispatching & Messaging” settings if it is currently enabled. You can tell if it is enabled if it prevents you from overscheduling trucks.
Don’t worry. With the setting disabled, you’ll still know when you overschedule a truck by looking for the red trucks in the “Truck Block”
You can assign a truck to a job one of two ways:
Adding a truck to a job is the same as assigning a truck to a job. You can assign a truck to a job one of two ways:
If you uncheck the “Validate Utilization” setting under the “Dispatching and Messaging” tab under “Administration/Settings”, you’ll be able to overschedule trucks for the day. Don’t worry, you’ll still be able to tell when you overscheduled because the truck in the truck block will be red in color.
First, remove the acknowledged dispatch from the “Truck Dispatch List”. Then, if no other dispatches have been assigned to the truck on this job, you can remove the assignment from the schedule by clicking on the “x” on the appropriate truck assignment. When prompted, select the option to “Remove” the truck. If the truck has history from other dispatches, you’ll only be able to “Mark Complete” so you don’t lose history.
You can remove a driver as the default driver of a truck and they won’t automatically be assigned to the truck every day on the schedule.
The driver that is automatically assigned to a truck every day on the schedule is called the “Default Driver”.
You can change the default driver for a truck as follows:
To mark a single truck on a job as complete, you can right-click on the desired truck on the job you want to complete them on. Then select the “Mark complete” option. This will result in the single truck being marked complete. The truck tag will have a gray background and the “x” will be hidden.
To mark a job complete in the Dump Truck Dispatcher application you can follow these steps:
The available tokens for dispatching messages are:
I’m sorry, but you can only look at one day or shift at a time. We might support a multi-day view in the future.
The answer depends on the situation. If you are dispatching them to a quarry like Vulcan materials where your driver will be running the Trux app, you may create a single order that gets the 5 trucks to the quarry and indicates to the drivers to use the Trux app.
Typically for quarry jobs, you don’t know where the trucks are going in advance. If you do know where they are going, you can create the dispatches in advance based on what you know.
If you don’t know, then a single order would be best even if you don’t know the detail. This will get them to the quarry on time. Then when you have the tickets you can edit the job or add new jobs as necessary.
You will need to have the correct jobs entered before you’ll be able to add the tickets.
Yes, there are two ways to see the progress of a load. First is via the “Truck Dispatch” list where you can see the status of the job near the bottom of the dispatch card.
The other option is to view the “Load History” which shows the acknowledgement, loaded, and delivery times.
To deactivate a truck so it does not show up on the dispatch screen you can follow these steps:
