Streamlining Your Dispatching Process

Create a Unit for WiaTag

Before you install and configure the WiaTag application on a mobile device, you need to create a unit in the monitoring system. This can be done either from the interface of the monitoring system or from the WiaTag application itself. These instructions will assume you are an administrator for some trucks and will be installing them in the monitoring system.

The required fields are the ones with a red asterisk after the label. After entering the “Name” and “Unit Type”, enter “WiaTag” as the device type.

The server address will default into the “Server address” control

Add a unique ID. Note that both numeric and alphabetic values can be used for it (for example, mobile device's IMEI code). The indicated identifier is used in WiaTag for a unit connection. If you would like to use a password for a connection, then it is necessary to indicate one in the 'Device access password' field.

Installing WiaTag on iOS

From the App Store, search for WiaTag.

The below images show this process for iOS. It will be similar for the Android.


Click the download (cloud) icon


Click the “Open” button.


Click “Skip”


Choose to sign in with “Account Name” by clicking the “Account Name” button shown in the image above.


Enter the “Server info as shown above. It is:

The Unique ID and password will be provided separately from these instructions.

The image below shows the various options for the frequency that the unit sends tracking information to the server. For real-time updates, you’ll want to select “Active”. If battery consumption is a concern, you can reduce the frequency. The more frequent the updates, the quicker the drain on the battery.


When prompted about sending notifications as shown below, you should choose “Allow” or some of the functionality won’t work.


Next, you need to set the selector from “Off” to “On” as shown in the next image.


When prompted to allow location services as shown below, you’ll need to select “Allow while using the app”.


When configured properly, you should see green checkmarks beside “GPS Connection”, “Internet Connection”, and “Service Status” as shown below.


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