Dump Truck Software for More Productive Hauling Operations

Over 90% of the aggregate hauling companies are running their operations with pencil and paper. Some of the more advanced companies may be using spreadsheets to track their jobs. Only a small percentage of companies are using integrated software to optimize all their hauling business processes.

These primitive systems are costing time and money.  Read below to see how Dump Truck Dispatcher can give you a competitive advantage and the following benefits.

Being a dispatcher is a stressful job that requires communicating with clients and coordinating with others in the company. With so many questions and requests coming into the dispatch office, it is imperative that dispatchers have information related to clients, orders, drivers, and schedules at their fingertips.

Paper-based systems are error prone and take too long to find the information. Imagine how much easier it would be to create an order if you could create it by duplicating an existing order or building it off a quote that already specifies the materials and pricing. After quickly creating a quote, good dispatch software makes it easy to assign the trucks that will be working on a specific job order.

If a customer calls in and wants to move his order to a different day, or if it is raining and you need to reschedule the job, moving the order to another day is as simple as selecting the "Move" menu item and choosing the day you want to move the order to.

The schedule is very visual and the colors allow you to see at a glance, the status of all of your trucks. The colors provide an indication of the availability of the truck and driver.

Dump Truck Dispatcher handles all of the processes in a way that reduces the need to pass pieces of paper between people and eliminates the need for redundant data entry.

Whether you want to reduce paper for your sanity or to go green, this is one way to do so.

Following are some of the processes  that Dump Truck Dispatcher handles

The data from each step in the process flows to the next without having to enter the same data multiple times. Add the data once and it is used anywhere it is needed.

Now think of all the communications involved in each of the above documents. Each of these pieces of paper also has a risk of being lost or getting stuck on someone's desk. How much time is spent searching for these documents? The majority of the time spent searching for paperwork and to do the added communications is wasted time.

Good dispatching software should be integrated with quoting, order management, and other office functionality to reduce the need to verbally communicate and to search for those lost quotes, orders, and tickets. As each person does their job, the information will be available in the system for others to see. Gone are the days of searching through the papers on someone else's desk because they are on vacation and you need that order.

Having the right dump truck software can streamline your workflow, and reduce the non-value-added work being done.

Then you can export the invoice to QuickBooks with the click of a button.

If you are using our driver app, you have the option of allowing the driver to enter the tickets when they get loaded, or you can opt to have the system automatically create a placeholder ticket when the truck is loaded. 

If the drivers are turning in their tickets from the quarry you will know that the driver did not give you all their tickets because you will have a system created ticket without a matching quarry ticket.

With this approach, the ticket data entry time is reduced to a fraction of what it would normally take.

Once the tickets are entered, the invoices can be batch created by selecting the tickets you want to invoice. The invoices are automatically created for all of your customers in seconds.

How do you communicate with your drivers? How do you let them know when they need to start work in the morning? Do you have to call, email, or text each of them the night before?

Dump Truck Dispatcher cuts this time drastically. After all of the orders are entered, and you have created your driver assignments, pressing a single button notifies all of your drivers of their start time.

They can also check the driver app to see what time they start and to see their first dispatch of the day. If they acknowledge the dispatch, you will be able to see who has acknowledged their dispatches and who has not.

Since your dispatchers will have the tools to work more effectively and will be able to get their work done more quickly, they will be less stressed. This will have the added benefit of reducing turnover.

Your customers will be happier because fewer orders will slip through the cracks. With the improved logistics capabilities, you will be able to keep them better informed on the status of their work.

Do you contract with lease haulers to haul for your jobs? Is it a hassle to make the calls or send the text messages to get them to commit to working for you? How do you coordinate their activities with your internal fleet?

With the Dump Truck Dispatcher lease hauler functionality, operation of your subcontractors is integrated with your internal trucks. There is a special request process where the system can send requests to your lease haulers and they can enter the trucks they will provide for you.

Once you have sent the request and they have provided the trucks to the system, you will be able to add these trucks to the schedule just like your internal trucks. After that, the dispatching process and the driver app is the same for the lease haulers as it is for your internal trucks.

How do you determine if you should buy a new truck or replace a truck that is frequently in the shop for expensive repairs? Does it make more sense to subcontract work or to buy a new truck?

A good logistics software program will help you optimize the productivity of your existing fleet so you can delay buying new vehicles or subcontracting out work.

Have you ever scheduled a truck to work on an order only to find out that it is in the shop for a repair or planned maintenance? With an integrated logistics and maintenance system, the dispatcher can readily tell which vehicles are out of operation for maintenance and is not allowed to schedule them on those days.

It has been proven that a good preventive maintenance system will result in fewer unexpected breakdowns and costly repairs. You can readily see when vehicle maintenance is needed. Alerts will help to ensure that you don't miss any of the PMs.