If you're having trouble logging in to the Dump Truck Dispatcher appication at https://dumptruckdispatcher.com, please follow these steps:
- Verify Credentials: Ensure that you have entered the correct tenancy name, username, and password. If you don't know the tenancy name, ask your dispatcher. The most frequent reason for being unable to login is that the tenant name is left blank.
- Account Setup: If you still can't log in, ask your administrator to check your account setup to ensure it is active, properly configured, and not locked out. If you are locked out, the system will remove the lockout after 5 minutes.
- Contact Support: If you still can't login, your administrator should contact support via email at [email protected]
By following these steps, you should be able to resolve the login issue or get the necessary assistance from the support team.
