Features of Dump Truck Dispatcher

Dump Truck Dispatcher is cloud-based software that streamlines logistics for aggregate haulers. Organize and manage your quotes, orders, tickets, schedules, invoices, dispatches, and fleet vehicle maintenance.

Create and manage quotes

Request Demo

Are you creating paper quotes?

Are you still using a paper-based system to track orders and create quotes for your customers? There is an easier and more productive way! Creating a price list or your bid for a contract is fast and easy with Dump Truck Dispatcher, a cloud-based software program for bulk hauling businesses.

Quotes reduce order entry time and reduce pricing errors.

Once data is entered into a quote, it will carry over to any orders created from it with minimal data entry, streamlining the order process. There are fewer pricing errors since the pricing automatically defaults to the quoted value on a job created from a quote.

Create and schedule orders

The color-coded dispatch schedule makes it easy to see at a glance the orders planned for the day, which trucks are available, how many you will need, and which truck is assigned to an order. When the schedule is ready, send it out to your drivers via the driver app, SMS text, or email. You will save valuable time rather than calling each driver individually.

Dump Truck Dispatcher also has a multi-office capability so you can share trucks between offices.

When plans change, you can easily move orders to a different day by simply choosing a menu item and selecting the new order delivery date. You also have the ability to duplicate reoccurring orders. These shortcuts increase productivity and save on labor costs. Trucking dispatch software like Dump Truck Dispatcher is designed for any size fleet. Whether you have one office or many, we can meet all your dispatching needs in one easy-to-use software program.

[velocity type="vimeo" id="671441065" img="https://dumptruckdispatcher.com/wp-content/uploads/2022/02/1360292728-4ecd0a7bf1ad5f6f925aef4b33462b6bc01b830436814898425638914db8d2c5-d_640.jpg" alt="Play" color="#FFFFFF" bkg_color="#000000"]

Dump Truck Dispatcher Schedule Video

This 25-minute video walks you through some of the functionality available on the schedule. This video is better as a training video, but if you are ready at this point to get into some detail on scheduling and dispatching, you may find this video useful.

Watch the Schedule video

Send dispatches to the drivers

Single-click Dispatches to all trucks

Once you have scheduled your orders, you can dispatch them by clicking a single button. Within a few seconds, your drivers will receive their dispatches regardless of the number of trucks being dispatched.

Schedule and dispatch in bulk

Unlike most systems where you have to enter each truck and load as a separate dispatch, you can queue up dispatches for multiple trucks at once, saving time over the approach used by others. This semi-automated dispatching from the schedule is a breakthrough not found elsewhere in the industry.

How the Dispatch List Improves Your Dispatching Process

The Truck Dispatch List shows the dispatch queue per truck.

This truck dispatch list video shows the alerts you get so that you know if drivers are late to work or have not acknowledged dispatches by their start time. The red icons show you at a glance that there are issues the dispatcher needs to deal with.

Driver application

[velocity type="vimeo" id="671446172" img="https://dumptruckdispatcher.com/wp-content/uploads/2022/02/1360307279-2c38ea3f9e714ad543d146de93d918bc6a3f66d48f6bef9e448f606e69ccfceb-d_640.jpg" alt="Play" color="#FFFFFF" bkg_color="#000000"]

See the Driver App in Action

This video will give you an idea of what the driver sees and how they interact with the driver app.

See more driver app features

Dispatchers spend a large portion of their day communicating with the drivers. They are giving instructions, directions, and getting feedback all day long. Without electronic dispatching, in some offices, a dispatcher averages one communication per driver per hour.

Using the dispatching functionality built into Dump Truck Dispatcher and the "Driver App", the majority of these discussions won't be needed. This will cut the time you spend talking to drivers, sending SMS or emails, and making phone calls by over 70%.

The driver application will allow your drivers to:

Get notified of the start time
Get their dispatches
Clock in and out
See map with a route
Provide status of dispatch to the dispatcher

More Information

Processing invoices with QuickBooks Integration

Once tickets are in the system, regardless of whether they were entered via the driver on the driver app or by the back-office, the tickets can be used to generate an invoice for every customer with tickets.

Instead, you can create multiple invoices in seconds by selecting all the tickets you want to invoice and clicking the invoice button as shown in the short video to the right.

Next, you print and mail or you email the invoices to your customers.
We create export files that can be imported into various accounting systems. If you use the QuickBooks desktop version, we create an iif file that you can export and then import it into your QuickBooks Desktop software.

Creating Invoices from Tickets

Vehicle Maintenance

Keep your fleet DOT compliant and in good working condition by creating a good preventive maintenance schedule. This module allows users to easily see which trucks are due for service, and which ones will be due shortly. This feature allows setting alerts for certifications and scheduled maintenance.

Having a tool that keeps track of the costs associated with services and repairs will allow you to see which trucks are costing the most to run.

Gone are the days of putting stickers on the windshield, or keeping track in a book.

The dashboard also shows what trucks are out of service so the dispatcher can plan for that. Regular visibility into, and tracking of out-of-commission trucks also keeps the focus on this metric. This leads to an increased utilization of your fleet.

Request Demo

Lease Hauler Management

Streamline subcontractor management with the Lease Hauler Portal. Track subcontractor information. Stay ahead of compliance issues with automated insurance tracking and alerts.

Empower your subcontractors to take charge of their own infomation by giving them access to the Lease Hauler portal. You can find more information about lease hauler management here.

More information...

Customer Portal

Managing customer tickets and invoices can feel like an endless struggle—constant emails, phone calls, and manual processes drain your valuable time.

The lack of streamlined access frustrates your customers and slows down your operations.

The customer portal empowers your customers and makes it easier for them to do their jobs without interrupting you. You can find more information about the Customer Portal here.